Cancellation Policy
Effective date: September 13, 2026
This Cancellation Policy explains how to cancel your Impredek subscription and what happens after cancellation.
1. How to Cancel
You can cancel your subscription at any time through the Impredek dashboard:
- Navigate to Billing in your dashboard
- Select Cancel subscription
- Confirm your cancellation
Only organization administrators have the ability to cancel a subscription.
2. Cancellation Timing
When you cancel, the cancellation takes effect at the end of your current billing period. Your subscription will remain active and you will continue to have full access to the Service until the end of the paid period.
For example, if your billing period renews on the 15th of each month and you cancel on the 20th, your subscription will remain active through the 14th of the following month.
3. After Cancellation
Once your subscription period ends after cancellation:
- Your organization will be downgraded to a limited free tier
- AI features, premium support, and advanced functionality will no longer be available
- Your data will be retained for a reasonable period to allow you to export it
- You will not be charged again unless you start a new subscription
4. Recurring Billing
Impredek subscriptions renew automatically each month. Cancellation stops future renewals but does not affect the current billing period. You will not receive a prorated refund for the unused portion of the current billing period unless a refund is approved under our Refund Policy.
5. Resuming After Cancellation
You can resubscribe at any time after cancellation. Simply navigate to Billing and select a new plan. Your workspace and data will be restored to full access upon resubscribing.
6. Pausing vs. Canceling
If you need a temporary break, check whether plan pausing is available for your subscription tier. Pausing preserves your subscription configuration while temporarily halting billing.
7. Refunds
Cancellation does not automatically result in a refund. For refund requests, please see our Refund Policy.
8. Changes to This Policy
We may update this Cancellation Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact
If you have questions about cancellation or need assistance, contact us at:
Email: support@impredek.com