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Impredek — AI Business Employee

Meet the AI employeethat never stops learning about your business.

Impredek learns your business, supports your customers, and surfaces what needs your attention — so you can focus on growing.

Try the assistant
  • Learns from your business
  • Answers from your knowledge
  • Works within your permissions

Connects to what you already have

  • Website
  • Documents
  • Business Facts
  • Conversations
  • Website Analytics
  • + More

More than a chatbot

Built to support.
Designed to grow.

Impredek combines customer support, business intelligence, and proactive insights in one powerful AI employee.

Explore all features

  • AI Customer Support

    Give instant, accurate answers to your customers 24/7, using your real business knowledge.

  • AI Growth Insights

    Discover new opportunities, recover lost sales, and get actionable recommendations to grow your business.

  • AI Early Warning System

    Detect potential risks, unusual patterns, and customer issues before they become bigger problems.

  • Business Knowledge

    Learn from your website, documents, and data — so the AI always understands your business.

One shift, end to end

Six things it does, in the order a working day asks for them.

Impredek is not a chatbot bolted onto your site. It is one loop — connect, learn, answer, watch, speak up — and then it hands the last call to you.

  1. 01

    Connect

    Point it at your website, upload the documents, and record the facts about how you work. Anything you do not connect is out of reach.

    Knowledge Base · Business Facts

  2. 02

    Learn

    Impredek builds a retrieval layer over that material, so an answer comes from your own passages rather than from a general model's best guess.

    Memories · Retrieval

  3. 03

    Answer

    Customers get grounded replies in the widget, and every exchange lands in one inbox your team can step into at any moment.

    Chat Widget · Conversations

  4. 04

    Watch

    It reads the same stream continuously — conversations, sessions, funnels and the behavioural events behind them.

    Analytics · Website Analytics

  5. 05

    Speak up

    Opportunities and risks surface with their evidence attached, instead of waiting in a report nobody opens.

    Insights · Opportunities

  6. 06

    You decide

    Approve it, run it, or ignore it. Your decision is recorded, and the outcome is checked afterwards.

    Operations · Insight actions

Loading the Impredek operations view

Illustrative interface. Every surface shown is one Impredek actually ships.

Every conversation it resolves goes back into what it knows — which is why the second month is better than the first.

How it knows

It answers from what you already have.

Impredek does not invent your business. You give it the material that describes how you work, and it retrieves the matching passage when a question arrives — instead of guessing and hoping.

  • Your website

    The public pages you point it at.

  • Your documents

    Policies, manuals, product sheets.

  • Your business facts

    What you sell, where you ship, what you charge.

  • Your past conversations

    What customers already asked, and how it was answered.

Access is scoped to your organisation with row-level security, and you decide which sources the AI may read. Anything you do not connect is out of reach.

Ask it something

Retrieval

  • Shipping & Deliveryclosest match

    Standard delivery to Ireland takes 3–5 working days.

  • Returns Policynot used

    Unused items can be returned within 30 days of delivery.

  • Product Cataloguenot used

    The linen set is available in single, double and king.

Answer

Yes — standard delivery to Ireland takes 3–5 working days.

Source · Shipping & Delivery

Illustrative walkthrough of how a grounded answer is assembled. No answer is ever returned without the passage behind it.

Where it works

One thread. Everything needed to act on it.

Support, knowledge and signals meet in the inbox. The answer, the source it came from, the customer's history and the reason this conversation matters — on one screen, not four.

Loading the Impredek conversations inbox

Illustrative interface. Every surface shown is one Impredek actually ships.

Grounded, not guessed

Every AI answer carries the knowledge source behind it, so your team checks the source instead of auditing the model.

Escalation carries context

Hand a thread to a person and the question, what was already attempted and the sources travel with it.

Signals attach to the work

Opportunities and risks appear on the conversation that produced them, not in a report nobody opens.

What it finds

It tells you what changed, not just what happened.

Dashboards wait to be opened. Impredek reads your conversations and your traffic continuously and raises the two things a business owner actually needs: what is worth chasing, and what is quietly going wrong.

Anatomy of a signal
  1. 01

    Evidence

    The conversations, pages or events the signal was drawn from — attached, not summarised away.

  2. 02

    Confidence

    How strongly the pattern holds, so a weak hunch never reads like a fact.

  3. 03

    Suggested step

    A concrete next action, not just a chart with an arrow on it.

  4. 04

    Your decision

    Approve it, run it or ignore it. Nothing changes in your business without you.

AI Opportunity Hunter

Where the money is being left

Reads the same conversations and traffic, but asks a different question: where is there demand, attention or intent that nobody acted on?

  • Demand you are not answering

    A topic that keeps coming up in conversations, and the pages or facts that should be answering it.

  • Knowledge that never surfaces

    Offers, products and services you have written down but have not mentioned to a customer in weeks.

  • Customers who went quiet

    Accounts that used to be active and have stopped engaging, while there is still time to reach out.

  • Traffic sources that convert

    Which entry pages and sources actually produce engaged sessions, and which quietly do not.

Surfaces in Opportunities and on the thread

AI Early Warning System

What is quietly getting worse

Watches the same stream for the things that degrade slowly, and raises them while there is still time to do something about it.

  • Drop-off in the funnel

    Steps and forms where visitors stop, including the call to action that is being seen but not used.

  • Support quality slipping

    Response times lengthening and resolution rates falling before customers start complaining.

  • Knowledge going stale

    Facts that contradict each other, topics with no coverage, and content that has drifted out of date.

  • Engagement falling away

    Sessions getting shorter and shallower, landing pages that no longer hold attention.

  • Automations failing

    Background jobs whose failure rate has crossed the point where it matters.

Raised with its evidence, before it spreads

Both systems run on the same stream, which is why an opportunity and a warning about the same topic can arrive together — and why the decision stays yours.

Where you step in

AI where it is reliable. A person where it counts.

Impredek is built to extend your team, not to replace the judgement in it. You set the boundary between what the AI owns and what goes straight to a human, and the handoff keeps everything that came before it.

  1. Step 1

    AI answers

    Impredek replies from your knowledge base, cites the source it used, and closes the thread when the question is genuinely resolved.

  2. Step 2

    AI escalates

    If the question is outside its knowledge, or the customer asks for a person, it hands over with the question, the attempt and the sources attached.

  3. Step 3

    A person takes over

    Your team replies as an agent in the same conversation. The customer never has to explain themselves twice.

Who owns what

Impredek owns

Shipping · Returns · Sizing · Availability

Your team owns

Billing disputes · Complaints

Conversation triage and per-topic ownership decide the line. Move a topic from AI to human — or back — without rebuilding anything.

The handoff

Needs a person

This is the third time my invoice amount has been wrong. Can someone actually look at my account?

I can see the discrepancy on the last two invoices, but correcting a billing history is outside what I should do alone. I'm bringing in a person with the details.

Escalated · 2 prior invoices attached
Agent joined

I've reviewed both invoices and issued a credit note. You will see it on the account within one working day.

Illustrative conversation. The thread, the attempted answer and the sources are what your agent actually receives.

Live assistantOnline

Try it now

Ask it a question yourself.

This is not a scripted demo. It is the same endpoint the product uses, answering from the same knowledge base — so what you see here is what your customers would see.

Or start with

The public assistant knows about Impredek and nothing else. Inside the product, the same mechanism answers from your knowledge instead.

Pricing

Priced per business, not per seat.

Start on the tier that matches your volume and move up when you outgrow it. Every plan includes the full platform — the difference is capacity.

Lite

Try the full AI employee experience before choosing your plan.

$19/month

Included each month

  • 1 team member
  • 500 conversations per month
  • 1,000 customers
  • 5 knowledge sources
  • 2,500 AI credits per month
  • 20 automations
  • 7-day free trial
Get started

Starter

For a single operator getting the AI employee running.

$49/month

Included each month

  • 1 team member
  • 50 conversations per month
  • 100 customers
  • 1 knowledge source
  • 500 AI credits per month
  • 5 automations
Get started
Most popular

Growth

For a team that answers customers every day.

$99/month

Included each month

  • Up to 10 team members
  • 2,500 conversations per month
  • 10,000 customers
  • 10 knowledge sources
  • 5,000 AI credits per month
  • 50 automations
Get started

Scale

For higher volumes and deeper analytics.

$249/month

Included each month

  • Up to 50 team members
  • 25,000 conversations per month
  • 100,000 customers
  • 100 knowledge sources
  • 50,000 AI credits per month
  • 200 automations
Get started

Enterprise

For organisations that need limits provisioned to fit.

Custom

Included each month

  • Provisioned seats and volume
  • Custom integrations
  • Dedicated onboarding
  • Agreed support terms
Talk to us

Allowances are monthly and reset each billing period. Plans are month to month — change or cancel from Billing at any time. Ask about a larger volume

Questions

The things people ask first.

If something is still unclear, ask us directly — we would rather answer it than have you guess.

Contact us

SUPPORT SMARTER. GROW FASTER.

Give your business an AI employee that already knows it.

Connect your knowledge, let Impredek answer your customers, and start seeing what your business has been trying to tell you.

Get started free
Talk to us
  • Full platform on every plan
  • Month to month, cancel any time
  • Your data stays inside your organisation